Shipping policy

Volmaire offers a clear and customer-friendly shipping experience. All orders are delivered with transparency, reliability, and complimentary shipping.

Shipping Charges

We provide free shipping on all orders delivered within United Kingdom. No additional fees or charges apply at checkout.

Shipping Locations

Orders are currently shipped within United Kingdom only. We do not offer international shipping at this time.

Handling & Processing Time

Orders are processed and prepared for shipment within 1–2 business days. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information.

Delivery Estimates

Delivery times after dispatch are estimated as follows:

• Standard delivery: 5–7 business days (Monday to Friday)
  
  

• Delivery estimates exclude weekends and public holidays
  
  

Total estimated delivery time, including processing: 6–9 business days.

Our order cut-off time is 2:00 PM (GMT), Monday to Friday. Orders placed before this time will be processed the same business day. Orders placed after 2:00 PM (GMT) will be processed on the next business day.

Tracking Information

Tracking details are provided via email once your order has shipped, allowing you to monitor the delivery status at any time.

If you require assistance, please contact support@volmaire.com.

Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occasionally occur due to factors outside our control. In such cases, we will communicate any updates promptly.

Business information:

Store Name: Volmaire
Legal Name: YS Fashion Group

Registered Address: Burglaan 4, 7314 BL, Apeldoorn, The Netherlands
Email Address: support@volmaire.com
Telephone Number: +31 687387753

Customer service:
Monday - Friday: 9:00 AM - 5:00 PM (GMT)
Average response time: within 24 hours on business days.